If your promotion process includes an assessment
center, you are being evaluated differently than in a
written exam or oral board. Here is exactly how to approach
every type of exercise. Regardless of
which of the
6 specific exercises shown below on this page you are facing,
you need to be ready to provide thorough answers to each of these 12 questions
(not necessarily in this specific order):
1. How
do you describe the problem, in specific detail, in your own
words?
2.
What is your overall goal?
3. How do
you describe what your overall strategy will be to solve the
issue?
4.
Exactly what steps do you need to accomplish on your way to the
goal?
5.
How and where do you start? Define each preliminary step.
6. Who in
your agency or in outside agencies will
you need to contact, and when?
7. What
tools and resources will you need, and how will you obtain them?
8. What
personal experiences will you draw from?
9. What
expert training or education will you rely on?
10. Define
what "success" will look like. How will you measure it?
11. What are
the contingency plans if your solution doesn't work?
12. What
specific follow-up will be needed to ensure your actions were effective?
An assessment center for police promotion is a very
powerful tool for police managers to make promotional decisions
using a series of simulated on-the-job challenges to gauge a
candidate's ability to perform the target rank and position.
Individual and group job simulations offer in-depth information
on an individual's strengths, weaknesses, and overall
performance potential. The performance of candidates is
evaluated by trained assessors, providing information
unattainable from written tests, interviews, or any other
source.
Assessment centers
measure specific, pre-defined dimensions or competencies.
Research from the Department of Justice identified six core
dimensions most commonly scored: technical knowledge,
interpersonal skills, writing skills, verbal skills,
analytic/problem-solving skills, and versatility. A seventh
dimension — group appraisal — is often added at the conclusion
of multi-exercise centers.
A
brilliant analogy from Police1 and Finests.com captures the
psychology of assessment center preparation better than
almost anything else in the literature: The rating forms and
assessor notes are your targets. When you are qualifying, you
get a high score by repeatedly hitting the ten ring.
In
your assessment center, assessors keep track of your
demonstrations of competencies and whether you got a solid hit
or not. The most important aspect of qualification is having
ammunition — knowing what the competencies are, and having
practiced responses ready to demonstrate them.
Candidates are awarded points by
assessors who must hear something that demonstrates positive
performance, and can lose points if they hear something
inappropriate. Therefore, candidates must find out as much as
possible about the assessment exercises they will be taking and
study the appropriate sections.
The Six Major Exercise Types —
What Each Tests and How to Prepare
1. The In-Basket Exercise
This is considered the most common and often most intimidating
component. It tests organization skills, delegation skills, and
most importantly judgment under time pressure.
An estimated
quarter of candidates fail it their first time for one reason:
they didn't prepare. See our specific
In-Basket overview page as well as
In-Basket.net for specific
preparation tips.
2. The Role-Play Exercise
The role-play exercise is a type of assessment center exercise
where the candidate assumes the role of the incumbent of the
position (e.g., Sergeant) and must deal with another person in a
job-related situation. A trained role player responds "in
character" to the candidate's actions. Role-play exercises
typically measure problem solving and analysis, interpersonal
dynamics, and communications. Common scenarios include
counseling a problem employee, handling a citizen complaint,
mediating a conflict between officers, or addressing an
officer's performance issue.
Key preparation advice: the
role-play is not about winning an argument or achieving a
specific outcome. It is about demonstrating how you, as a
supervisor, would handle a real situation — your process, your
communication skills, your fairness, and your judgment. Knowing
what to do is not enough. You must be able to demonstrate it
convincingly in real time.
3. The Leaderless Group
Discussion (LGD)
The leaderless group discussion exercise involves a group of
candidates meeting to discuss an actual job-related problem
without a designated leader.
Through discussion, candidates attempt to reach consensus on a
solution within a set time limit. Candidates display their
willingness and ability to organize and process information,
personally influence others, listen to other ideas, and
negotiate a workable solution.
Assessors observe and evaluate candidate behavior in this group
setting — including who takes initiative, who listens, who
builds consensus, and who bulldozes or dominates. Dimensions
typically measured are leadership, problem solving and analysis,
and interpersonal dynamics.
Preparation tip: the LGD does
not reward the loudest voice in the room. It rewards the
candidate who helps move the group toward a workable solution —
listening, building on others' ideas, redirecting unproductive
conversations, and summarizing consensus. Assessors are watching
for collaborative leadership, not dominance.
4. The Oral Presentation
Exercise
The oral presentation exercise gives assessors an opportunity to
observe and evaluate a candidate's ability to present ideas or
tasks to an individual or group, with or without preparation.
The candidate's use of non-verbal communication is also
observed and evaluated. By choosing a relevant topic, assessors
are provided an opportunity to evaluate the candidate's
knowledge.
One common format — the graphic biography —
asks the candidate to present a 5-minute PowerPoint on their own
career background and qualifications, prepared in advance.
For the most comprehensive advice available on police
promotional oral board exercises and the specific preparation
needed, visit
Finests.com, and seek the
expert advice of
Asst.
Chief Bill Reilly (ret) from Hartford CT PD.
5.
The Problem Analysis (PA)
Oral Presentation
A deeper version of the
oral presentation, the PA exercise gives the candidate a real or
simulated law enforcement problem — a crime trend, a staffing
challenge, a community relations issue — and asks them to
analyze it and present a solution.
This tests analytical
thinking, planning, prioritization, and verbal communication
simultaneously. Dr. Linsey Willis's book
Mastering the Assessment Center Process covers this
specifically in Chapter 10.
6.
The Video-Based Test (VBT) and Situational Judgment Test
(SJT)
This is a
newer format increasingly used by agencies — the candidate
watches video scenarios of real or simulated law enforcement
situations and is scored on their responses or judgments.
The SJT asks candidates to choose among several responses to
a described situation, scored against what subject matter
experts have determined are the best responses. Both formats
test judgment and decision-making rather than knowledge recall.
The Psychological Side —
Demystifying What Assessors Are Actually Doing
Most candidates fear the assessment center because it feels
opaque and subjective. The reality is the opposite — assessment
centers are among the most structured and objectively scored
evaluation methods in existence.
Several key demystifying points:
-
Assessors are trained observers following specific scoring
guides, not making subjective impressions
-
Every assessor records behavioral observations in real time
— they are not going on gut feeling
-
Multiple assessors compare notes and reach consensus scores
— reducing individual bias
-
The dimensions being measured are determined in advance by a
job analysis — they are not arbitrary
-
Candidates who study the dimensions and practice
demonstrating them have a measurable advantage
Our affiliated resource
LJCraig.com states it directly: learn how assessment center
skill dimensions and consensus ratings should be determined by
the assessors. That knowledge transforms the assessment center
from an intimidating black box into a scoreable, practice-able
performance.
The assessment center is not
designed to trick you. It is designed to find
the best supervisor in the room. With the right preparation,
that can be you!
Some short articles and in-depth material needed to
further understand these topics;
IACP —
Testing & Assessment CentersLJCraig.com —
Promotional Coaching Including Assessment CentersCharles
C. Thomas —
Mastering the Assessment Center Process (Dr. Willis)OJP
—
Oral Assessment ExercisesOJP —
Written Assessment ExercisesOJP —
Predictive Validity of Assessment CentersUre Consulting
Group —
Assessment Center Exercise TypesOACP —
Assessment Center Exercise Menu (PDF)Police1 —
Assessment Center Preparation (Shooting Range Analogy)
Master
list of articles and resources: from
PolicePromotion.net
Your Police Promotion Timeline — When Should
Preparation Begin?
Field Training — Your First Defining Chapter
Building Your Promotional Reputation Over Time
Recordkeeping —
Your Evaluations, and Training Documentation
The Two Tracks —
Supervision vs. Specialization
The Role of College Education
in Law Enforcement
The FTO As an Early Promotion Credential
The Written Promotional
Exam — What It Covers and How to Prepare
The Oral Board — the
Promotion First-Timer's Biggest Challenge
The In-Basket Exercise
— NOT as
Easy as You Think!
Assessment Center Exercises
—
Don't Fear — Prepare!
Making it To The Top — Or — How High is
High Enough?
When it's Time to Leave it All Behind — And What to
do Next.
Do You REALLY
Want the Promotion?
— Links to help you prepare for:
Police Corporal
Police Detective
Police Sergeant
Police Lieutenant
Police Captain
Police
Administration and Upper Management
Understanding Police Leadership Concepts
Understanding Police Ethical Considerations
Understanding Police
Patrol and Field Operations
Understanding Community
and Problem-Oriented Policing
Understanding Intelligence-Led Policing
Police Case Law
Application with Case Law Pro